Very helpful staff and website. The website also has lot of information about how to repair the trampolines and I found it useful. I will certainly buy from them again in future.

I just received my non-fold soft bounce rebounder 5 days after ordering it. I love it. I have already read the little book enclosed with it by Linda Brooks and did 4 minutes of bouncing. I am used to the cheap rebounders and have used them for 4 years. This is a rebounder! Already I feel the difference. I wish I had gotten this 4 years ago! The customer service is wonderful and helpful. I recommend the Needak above the others.

Just assembled a folding soft bounce combo with bar. The product is solid and stable. I like it. One of the leg springs was buried down in the leg. I had to make a heavy wire with a hook long enough to go get the spring. Also some leg springs ride against leg so you need needle-nose pliers or something to lift into the leg base hole. Also found the rubber feet hard to remove for the bar install; I protected the leg in a cloth and stabilized in a vice - then I could get a lot of pull/twist to remove the rubber. I certainly took the Vaseline suggestion encase I ever need to remove again. These little things might be troublesome for non-mechanical folks (could this not be better facilitated before shipping). The rest of install was smooth by following directions closely. Initial light bouncing is amazingly easy yet you can immediately feel the bodily effects. Will review again after use. At this pre-use point I would recommend the products heft and layout.

Staff was quick to answer questions and purchase was plainless. no complaints!

I do a lot of shopping and research a lot before purchasing. A rebounder isn't cheap and I found this site to be the most accurate, reliable and easy to navigate. The price is also great.

Shipping was faster than expected. I starte using the rebounder as soon as it arrived and i can say it is much better than local brands. the guide was a lot of help. rare seller.

I talked to a lovely Needak representative over the phone and she helped me understand whether I could use a rebounder or not. My concern was ceiling noise in an apartment and in the end I decided to get the soft bounce.

It ended up being perfect and my neighbors don't complain at all!

Excellent, fast shipment. Google checkout simple & fast.

Rebounder was delivered a few times but missed me and I had to go pick it up at the depot. Other than that, awesome product. very happy with the service.

I was recommended Needak.com by a friend and am glad I found out about rebounders. I didn't know you could buy one for home use.